iRetail Lab does not offer return or refund for sold items. However, if you encounter any quality issues with the products, please contact us at iRetailfirstname.lastname@example.org or (853) 85981365 for enquiries. The iRetail Lab service team will assist you to reach our collaborated designer and to find a solution to your issue. However, please remember to keep the original receipt for this kind of request. Thank you for your understanding.